Refunds

Cancellation and Refunds

911Programs complies with the Rhode Island Board of Governor’s for Higher Education (RIBGHE) Regulations governing refunds at proprietary schools. See excerpt from Refund Policy 10-21-2021:

2.1 In the case of a potential student who requests cancellation and/or refund within three
business days from signing the student enrollment agreement and before classes
have begun, the school will cancel the application and refund in full all monies paid
to the school.

2.1.1. To ensure proper compliance by the school to this policy, cancellation /refund
request must be in writing by email to admissions@911programs.com

2.2. In the case of a potential student whose enrollment application is rejected by the school,
the school will cancel the application and refund in full all monies paid to the school.

2.3. Refunds are based on the period of enrollment computed on the basis of course time
expressed in clock hours and/or credit hours.

2.3.1. For current description of clock hours and/or credit hours, see course catalog or
current curriculum description.

2.4. The effective date for refund purposes are:

2.4.1. If the student is terminated by the school, the last day of attendance;

2.4.2. If the student withdraws, the earliest of the following:

2.4.2.1. Postmarked date of written notice from the student, or

2.4.2.2. Ten days following the last day of attendance.

2.5. If tuition is collected in advance of entrance and if the student does not enter the school,
not more than $100 will be retained by the school.

2.6. For courses of one year (12 calendar months) in duration or less, in cases of
termination or withdrawal after classes commence, the minimum refund policy will
provide a student with the following:

2.6.1. During the first quarter of the program, 75% of the tuition, less a registration fee
not to exceed $100;

2.6.2. During the second quarter of the program, 50% of the tuition, less a registration
fee not to exceed $100;

2.6.3. During the third quarter of the program, 25% of the tuition, less a registration fee
not to exceed $100;

2.6.4. During the fourth quarter of the program, the student may be considered
obligated for full tuition and fees.

2.7. For programs longer than one year (12 calendar months), 100 percent of the program
price attributable to the period beyond the first year will be refunded when the
student withdraws from the school during the first year. Thereafter, the same refund
policy described in Section 2.6 will be used for each subsequent year or part
thereof.

2.8 Refunds of extra expense to the student (such as instructional supplies, tools, student
activities, laboratory fees, service charges, rentals, deposits, and all other such
ancillary miscellaneous charges where items are separately stated and shown in the
data furnished to the student before enrollment) will be made in a manner equivalent
to that described above for tuition. Costs of supplies and materials actually used by
the student will not be refunded.

2.9. Refunds will be made within 30 days after the effective date of termination or
cancellation.

2.10. Not-withstanding the foregoing, if student is on a payment plan, and has not
completed the minimum financial requirement at the time of termination or
withdrawal, the contractual payment plan will remain in force until such time as the
student has remitted the amount due the school which is non-refundable pursuant to
the parameters of this section.